Feb 19, 2010

I was interviewed by KVAL news about reputation management and crisis communication this week. Our Duck athletes have been having some trouble staying out of trouble and the reporter wanted to talk to me about what they should do. I declined to comment specifically on the story – I don’t have enough “inside” information and because I both...

As part of our final report to Grayback Forestry, my partner Leslie and I wrote a media analysis, trying to capture the sheer volume of media contacts in the first 72 hours after the helicopter crash. I thought I’d share part of it with you here. I’ve found that the media attention tends to move in phases. I usually identify four phases of media...

Most international events allow us to armchair quarterback the public relations outreach and response. The Beijing Summer Olympics is no different and provides some unique issues due to the Chinese political system and the international-scale issues around which the international community is raising a cacophony of voices. In 2001, after China had won the bid...

I’m slightly embarrassed that it’s been a month since I posted. It’s summer here, which I assumed would allow me to post more. Not so. I’ve been busier than I’ve been in a long time… and it’s one of these cases I want to share with you. Wildfires have been raging in Northern California. When the resources of the U.S....

“I thought I was reading the movie script for ‘Cuckoo’s Nest 2.” This was the reaction of Oregon Senate President Peter Courtney, D-Salem when he receive the report from the Justice Department regarding the deplorable conditions at the Oregon State Hospital. One Flew Over the Cuckoo’s Nest, of course, was filmed at the Oregon State...