Archive for November, 2009
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Basic Ethics of Media Relations
Public relations professionals are, I would argue, faced with ethical decisions every day. They might be small or they might be life or death. In this business, the “product” we have is our integrity and credibility. Doing things that breech either can damage your reputation and your ability to be effective and just do your job. My best all-purpose advice is to develop a decision making process for yourself and to think through in advance, how you’ll handle difficult situations. One of the trickiest areas of practice for PR professionals is dealing with the media. Spin, control and manipulation can not be part of your repertoire. Period. Some specific (and basic) tips for behaving ethically in a media relations function. Don’t lie. People will find out. And in this day-and-age, they will find out more quickly and the backlash will be broader and more far reaching than ever before. You’d... Continue Reading
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Walk a Mile in Their Shoes…The Importance of Empathy in Public Relations
It’s easy to think of cool ways to reach your peers, to identify strategies and tactics for and audiences made up of people who are like you. For most students, that means the temptation to focus on students and how to reach students is strong, even when it doesn’t make sense to include a student focus. But more often than not, public relations campaigns must focus on audiences that are decidedly not like you. Understanding how to reach those audiences takes a skill (a trait?) I don’t think we talk about in public relations much, but I would rank high on the “must haves”: empathy. Empathy is the ability to put yourself in someone else’s place and understand their feeling, emotions, motivations and values. Many argue it’s a core competency of emotional intelligence, widely seen as crucial to business and leadership success. It’s hard to step outside your comfort zone,... Continue Reading
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Blogging: Creating a Window to Your World
When you’re ready to launch a blog, rather personal or professional, it’s important to think beyond just “what am I going to blog about?” Your blog is a window into your professional life and what people see and how they see it is up to you. Have a strategy: Even if you’re creating a personal blog, have a sense of what you want to accomplish with it. Do you want your blog to be informational, to help you to define and explore your thoughts & ideas about working in public relations or maybe show your interest and expertise around a topic or issue? Think about functionality: Think about what you want the experience to be for your readers. Making your blog easy on the eyes and simple to navigate is the first step. But remember that window analogy – what do you want your readers to see? Do you want... Continue Reading
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