Comments on: What Makes a “Good” Apology? http://www.prosintraining.com/2009/10/what-makes-good-apology.html Sat, 24 Jul 2010 04:07:31 +0000 hourly 1 http://wordpress.org/?v=3.0 By: Kelli Matthews http://www.prosintraining.com/2009/10/what-makes-good-apology.html/comment-page-1#comment-420 Kelli Matthews Sat, 10 Oct 2009 17:22:12 +0000 http://vervenorthwest.com/prosintraining.com/?p=298#comment-420 [this post was left by Chris prior to PRos in Training changing servers] President Obama’s apology following his tactless remark on “The Tonight Show” comparing his bowling skills to Special Olympics was effective because it was sincere, and, most important, timely. Before the remark even aired he had personally phoned important influencers to apologize. In addition, he told Special Olympics Chairman Tim Shriver that he wanted to invite Special Olympics competitors to the White House. His former advocacy of disabled rights also contributed to the believability of his regret. For background: http://www.politico.com/news/stories/0309/20268.html [this post was left by Chris prior to PRos in Training changing servers]

President Obama’s apology following his tactless remark on “The Tonight Show” comparing his bowling skills to Special Olympics was effective because it was sincere, and, most important, timely. Before the remark even aired he had personally phoned important influencers to apologize. In addition, he told Special Olympics Chairman Tim Shriver that he wanted to invite Special Olympics competitors to the White House. His former advocacy of disabled rights also contributed to the believability of his regret. For background: http://www.politico.com/news/stories/0309/20268.html

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